TAW-SEEL is a mobile and innovative service center that offers the services of the Ministry of Human Resources & Emiratisation (MOHRE) at the location and time preference of customers. The mobile service of TAW-SEEL is offered through customized vehicles that have been retrofitted with all necessary equipment to offer services for customers by a qualified national resource who operates as a consultant of customers’ happiness ensuring a high service quality standard. The consultant of customers’ happiness is trained to provide the information and completion of the transaction in quick time.
Tawseel service is available using the smart application “Tawseel”, which is available on Apple and Android stores.
Targeted groups of the vehicle services:
- Customers of Ministry of Human Resources & Emiratisation
- Employers, governmental relations officers, or individuals
Services that are offered by the vehicle for customers:
- All services of MOHRE at time and location according to customers’ preferences.
The geographic range:
- The emirate of Dubai at the first stage
- All emirates of the country at the second stage by the end of 2018
- Arrival time: Less than 60 minutes
Working hours and days:
From 8:00 am to 8:00 PM - all working days except Friday