Services | Ministry of Human Resources & Emiratisation
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Group Complaints

  • FAQ

  • Service Description

    Receiving group complaints then contacting the establishment inspection to verify the complain

  • Target Audience

    Labours & Employers

  • Service Procedures

    1. Determine the establishment to visit or make a call request
    2. Contact the establishment to book the visit
    3. Establishment visit by the inspector or the person in charge visit to the service counter
    4. Preparing the inspection report
  • Required Documents

    1. Company employee list
    2. Full establishment report
    3. Pervious inspection reports
    4. Establishment location scheme
    5. A copy of the complaint
    6. Wages payment report from the Wages Protection System (WPS)
  • Terms And Conditions


  • Timing

  • Payment

  • Service Limitation


  • Working Hours

    The official working hours from 7 a.m. to 2 p.m., except Dubai section from 7 a.m. to 7 p.m.

  • Used Forms

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