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It is a program provided to UAE nationals working in the private sector and offers them distinguished discounts and offers.
All UAE nationals working in the private sector.
To be accepted as a member, he shall:
It is one year (renewable).
A member updates information through mobile phone application annually.
It is limited to the registered member in Absher Program.
By visiting MOHRE's gate www.mohre.gov.ae.
Fill in the form on MOHRE's gate and have it approved online through the following steps:
They are the sponsors that make special and exclusive offers and benefits to UAE nationals working in the private sector.
Fill the form on MOHRE's gate and have it approved online through the following steps:
The End of Service Remuneration is calculated according to the last paid basic salary only, without any allowances.
Yes, the employer has the right and he/she can decide when the annual leave starts. In addition, the employer can (in a very critical business situation) divide the annual vacation period into two and transfer the remaining days to the following year.
The overtime is calculated upon the gross salary (basic salary + the agreed allowances) and the employee is entitled for overtime with an increase of not less than 25% of that wage. In case the overtime is performed between the hours of 9 pm and 4 am, then the employee ought to be paid an increase not less than 50 % of that wage.
Yes, since the days that exceeds the balance of annual leave is considered as absence. As stated in the labour law, article (120); in case of the absence of more than 7 days, the employer may dismiss the employee without warning, unless there are force majeure circumstances that prevents the employee from resuming his/her work in time after completion of the annual leave days.
That is not permissible and is considered a violation to labour law and in case the employee agrees, he/she is also considered as a violator. The employee is supposed to notify the Ministry of Labour relations department that he/she has been suspended from duty, not later than 3 months from the suspension date.
The Emirati employee who is not registered in the Pensions Authority, takes his/her end of service remuneration from the company that he/she is retiring from. If he/she is registered in the Pensions Authority, then he/she is entitled to take end of service remuneration from the Pensions Authority.
In the case of dismissal or leaving the country, the employee is entitled to get the return ticket to his/her origin country, as well as in the event of completion of the agreed contract term. In case of the employee’s resignation or being dismissed as per the Article No. (120) of the Labour Law, then the employee is not entitled to receive a return ticket.
The employee should get the employer’s written approval for any request to work beyond the notice period. It is to be noted that any employee who continues to work beyond 4 months of the notice period, should automatically withdraw his/her resignation.
An employer cannot rejects an employee’s resignation, provided the employee gives due notice and obtains the employer’s signature on his/her resignation letter, or sends the resignation letter by fax, email or postal mail.
The Free-Zone employees can approach the Labour Office and accordingly the complaint is transferred to the Labour Court without any interference from the Ministry of Labour with all decisions to be made by the Labour Court.
Yes, after obtaining a part-time work permit to work for another entity
Yes: but only if they are owned by the same sponsor and offering the same profession and the allowances
In general limited contracts mention start/end dates, the unlimited ones only specify joining dates, each follow respective provisions depending on the situation
It is the period of time during which a job seeker has taken serious steps to join a job as employee or employer and fails. The timeframe is not less than three months.
He is a citizen of the UAE, holds a valid passport and ID. The citizen ages 18 and elder, has an active/activated account on MOHRE's "Tawteen" Gate and is willing to work for the private sector only. He holds a certificate of good conduct and did not get any appropriate job opportunity during his registration period on "Tawteen" Gate.
It is the period required by the job seeker to become available or willing to work if he had the opportunity to work, this period should not exceed two weeks from the work opportunity notification period.
The priority goes to unemployed citizens unable to get a suitable job, despite being able to work, willing to accept the standard wage and is seriously seeking for a job, but fails.
The wage paid to the vast majority of occupants of a particular profession per hour of work including the value of allowances and benefits received by the worker and is calculated by the value of the wage assigned to a profession in each sector separately.
No, to see the available jobs, you can visit the Tawteen Gate to explore.
Job seekers need to apply to benefit from the job opportunities through the registration on the Tawteen Gate.
No. job seekers can register on the Tawteen Gate through MOHRE online at www.mohre.gov.ae, and contacting the Call Center (80066473) or visiting the nearest Customer Happiness Center to their residence.
All academic qualifications are accepted.
By logging in MOHRE's website www.tawteengate.gov.ae, selecting "Enter", choosing "UAE National" and then entering the job seeker's username and password and choosing the secret question and its answer.
By logging in MOHRE's website www.tawteengate.gov.ae, selecting "Enter", choosing "Forget Password", entering the e-mail address information and choosing the secret question and its answer after completing, then clicking on "Save". You will receive an SMS via mobile phone or e-mail address registered with the job seeker's username and password. Also, you can contact the Call Center (80066473)) for help.
They can do that through continuous logging in the job seeker's account via "Tawteen" Gate to review vacancies, cooperating with the Emiratisation Sector's employees by responding to their calls or through any other available communication channel, attending all services provided to the seeker through the Emiratisation Sector (at Tawteen Centers) or updating CV, if necessary.
Log in the Tawteen Gate from MOHRE's website www.tawteengate.gov.ae and click on ‘Vacancy Search’.
By logging in your account on MOHRE's website www.tawteengate.gov.ae, choosing the page of your search "My CV" - page – CV Preview – Attachment Upload – Presentation Letter – Job Search – Saved Searches – Summary of Jobs Applied for – Training – Change My Information/Change Password – My Services".
Yes. Log in the job seeker's account on the "Tawteen" Gate and choosing the Attachment Upload Field from "My CV" page.
The job seeker's file is activated in 24 hours to verify the authenticity of the information stated in the registration application.
Correspondence is made automatically once vacancies are announced on the "Tawteen" Gate against the job seeker's CV that is corresponding to the vacancy's conditions.
E-mail address and phone number are unchangeable. You need to contact the Call Center (80066473)) for help and update information or visit the nearest Tawteen Center.
No. You will be redirected to "My CV" page to enter the job seeker's main information including personal information, contact information, academic qualification, practical experience, training details, language and work/job options, to be qualified for the vacancy nominee list and getting the job seeker's services.
No. It is a mere notification of primary correspondence. It will be followed by another e-mail that you have been chosen for the vacancy for your acceptance via your account.
Yes. A job seeker needs to make acceptance or refusal of the interview date via your account by choosing "Selected Jobs List" and determining the cause of refusal.
Yes. This can be made through the Selected Jobs List or contacting the Call Center (80066473) for help.
Yes. There is a unified call center that receives all job seekers' inquiries and feedback by calling 80066473.
Yes. Log in the Tawteen Gate www.tawteengate.gov.ae and click on "Suggestions" below the home page.
Yes. Log in the Tawteen Gate www.tawteengate.gov.ae and click on "User Guide" in the job seeker's registration page.
Working hours per day are 8 and do not exceed 48 hours per week.
Working hours are reduced two hours in Ramadan.
Working hours are increased to 9 hours per day in commercial business, hotels, cafeterias, guardianship and other works which may be added by a resolution of the Minister, provided that:
Ordinary working days are reduced in a week working day in the amount of increase over 8 hours in the other days, provided that total working hours do not exceed 48 per week.
Working hours may not be increased to additional two hours per day.
The wage shall be equal to the base wage of ordinary working hours plus a bonus of at least 25% of such wage.
Daily rest times during working hours are at least an hour. The second party may not work five consecutive hours without rest.
Daily rests are not working hours.
Weekly rest time is one day. It may be more than one day as the parties agree
An employee who does not complete the probation period is not entitled to a sick leave, but it is not paid during the probation period.
An employee who is infected with an illness is entitled to a paid sick leave after the elapse of the probation period not exceeding ninety days as follows:
The first fifteen days with full salary
The following thirty days with a half salary
The following periods will be unpaid
It is a work system in which an employee performs his duties from sites that are different from the employer's offices. This means that the employee performs the work outside allocate sites on a part-time weekly or monthly or full-time basis.
- Part-time working: an employee can divide his work time between the main workplace and remote workplace in equal or different percentages. This may be days in the week, weeks in the month or months in the year.
- Full-time working: this is for the jobs that can be performed on full-time basis from outside the office.
If you are a job seeker and want to use the program, you shall adhere to the following:
- To register via the Tawteen Gate www.tawteen.gov.ae
- You will be electronically nominated for the jobs offered by the system under the program, and which are suitable for your abilities and qualifications.
- Or you can choose the jobs offered in the system and which are suitable for your abilities and qualifications.
If you are in office and want to use the program, you shall adhere to the following:
- To apply for remote working to your employer if you meet the required criteria of available job on the remote working system.
- You will be assessed by the entity and your suitability for the remote working job will be then determined.
The remote working system provided by MOHRE to employers gives them the chance to hire national workforce with no need to their appearance in the office, whether from home or a remote working center on part-time and full-time basis.
If you have determined your organization's needs of employees and created remote working jobs that are compliant with the program terms and conditions, you can insert vacancies and look for qualified cadres via your page in the Tawteen Gate www.tawteen.gov.ae, or call a recruitment consultant at 80066473.
Remote working employment requires:
Workplace: the employer needs to determine appropriate and permissible workplaces and environments for remote working.
Working Hours: working hours may differ from approved hours at the employer's offices. Working hours are determined as per the operating needs and nature of tasks.
Work Supplies: the employer shall provide all items necessary for an employee to do his job, including electronic tools, hardware, etc. and procure or pay for hardware maintenance.
Security: the employee needs to take all security requirements into consideration, determine responsibilities in case of any security breach while the employee is outside the workplace, and establish necessary penalties for violation of any security restrictions.
Health and Safety: the organization should adhere to health and safety requirements when determining or approving the remote workplace.
Easy Communication: the employer should ensure access to remote-working employers for:
Performance Management: the employer should establish guidelines concerning remote-working employee performance assessment against their colleagues working at work offices.
Development and Training Opportunities: the employer should provide the same training and development opportunities for remote-working employees.
A remote-working employee should adhere to the following:
Remote Employee/Job seeker:
v To review the operating systems policy, guide, rights and responsibilities on its employees.
v To work in accordance with the remote-working laws adopted by the employer.
v An employee must adhere to security requirements.
v An employee must handle any challenges or hardships ensuing from remote working arrangements.
v The employee shall be accessible to his colleagues or employer during working hours.
v The employee shall keep the devices and tools furnished to him.
In case of any complaint, resort will be made to MOHRE for dispute resolution
It is employment by which an individual can achieve an income by working independently for himself, to the contrary to non-independent employment in which an employee receives a frequent salary from the employer. There are three forms of self-employment, namely self-employed individuals, employers and entrepreneurs.
Vocational Program: it aims at supporting craftsmen and women at remote areas and gives women the chance to produce and sell products to other entities.
Technical Program: it is an electronic platform that links the citizens who are self-employed or have different skills and different companies/entities with projects and need temporary support to perform some tasks. The Program aims at contributing to the employment of national human resources at remote areas in the UAE, in particular the women who work from home, and providing a variety of services to private sector customers and different entities.
The matching is immediately produce, and if there is a match, the list of selected candidates will be set.
If companies are not targeted the Tawteen gate, and would like to participate, they are kindly requested to contact customer service at the ministry to register.
Yes. Interviews can be scheduled by clicking on the relevant button corresponding to the available jobseeker in the Matched applicant screen. And companies should provide feedback on the interviews, and if the candidates where rejected, companies should state the reason why they have been rejected.
Log in to the account and click on the Matching Applicant link corresponding to Job Title which has been posted to see the matched applicants.
Companies are allowed to see the contact details of the candidate after the Job Request was accepted by the Job Seeker.
In case the system did not offer national job seekers to be interviewed, companies are allowed to continue and submit the request for foreign nationalities.
If the establishment or profession is targeted for Emiratisation, then, through Tasheel system you are allowed to post a Job vacancy.
If the establishment goes through proper recruitment process yet cannot find the proper candidate, they will be allowed to continue with other candidates to fill the same job vacancy but they are not allowed to change any information about the Job.
The posting will be cancelled automatically and the next time it would request to post the job again.
No, It should be filled all the time.
If the establishment or profession is not targeted for Emiratisation, the system will not ask for a Job Posting Form.
While filling the job offer, the system automatically checks in the Tawteen Gate by using the reference number of the establishment whether the establishment is having any registration or not? If not, it will be requested to create the registration at Tasheel system itself.
The system will determine selected Emiratization vacancies when companies apply for obtaining approval; for that vacancy
The ministry will contact selected companies and will provide training and explanation of benefits, and will provide follow up and guidance, and will provide all services listed in the system.
Reports will be formed on a regular basis, either monthly or quarterly, and reports will be received the cabinet.
There are no additional fees to use the gate, but there are advantages and incentives granted to companies that are using the system and subscribe to the Emiratisation partners club.
Based on criteria set by the government the system will select targeted vacancies periodically.
No, the system will identify whether the establishment is part of Emiratisation or not at the time of executing the application.
Memberships range from silver badges to Gold memberships and ending at platinum which is the highest, level-up depends on the total points gained by each company as a result of interaction with the Emiratisation program, the number of points that need to be obtained periodically to become and continue being in the position it enjoys as determined by the partners club.
Membership benefits lasts one fiscal year, assessments shall follow periodically to determine each companys level and depends on the points each company receives.
In all cases in which the modified classification implies, fees are calculated according to functionalities of these facilities overlooking workers skill levels 1, 2, and 3 in the classification theyre employed at or the level up the company receives as per the above-mentioned provisions, companies hiring skill levels 4 and 5, fees are collected based on quota standards (different nationalities), and the ministry shall report additional incentives and rewards as provided above in coordination with the competent authorities.
Providing a system for rewarding
Firms shall obtain 10% points designated for this element if they provide conditions that privilege Emiratisation as part of the performance rating program and offer rewards to senior positions.
Firms shall obtain 10% of points designated for innovative employment if they employ nationals to work:
Firms shall obtain 20% of training and development points in light of amounts appropriated and actually expended on national employees training and development during a fiscal year.
Membership is granted in accordance with the following criteria, to private sector entities, who act in the priority economic sectors of the labour market in line with governmental directives, and had their own human resources department:
Yes. Use Attachment Upload after logging in to the Tawteen GateTawteen GateGateGate from MOHRE website www.mohre.gov.ae.
Login to the Tawteen Gate from MOHRE website www.mohre.gov.ae and click on CV Preview.
Job interviews, Workshops, Training programs, Pre-selection for vacancies, Career counselling, Post-appointment follow-up.
Login to the Tawteen Gate from MOHRE website www.mohre.gov.ae and click on Vacancy Search.
Maintain and update you CV periodically. Attend training courses offered by MOHRE and others.
Job seekers should Use the Forgot Password link from the login screen of the Tawteen Gate, additionally he can contact customer service for assistance.
Job seekers should register on the Tawteen gate Tawteen Gate from MOHRE website www.mohre.gov.ae and enter their username and password.
No. job seekers can register on the Tatwteen Gate through MOHRE online at www.mohre.gov.ae, and if job seekers need assistance they can contact customer service or visit any of the ministry offices in all emirates
And to complete registration on the Tawteen Gate, noting that job seekers employment opportunities will be less with in complete or correct information
Job seekers can register by visiting MOHRE website at www.mohre.gov.ae, and then go to Services menu, tatwteen gate, then click click on Jobseeker (for UAE Nationals only). After egistrarting all the required information, job seekers will receive SMS to activate account, and if there is any missing information, job seekers will notified to contact customer service to complete the information.
Job seekers need to apply to benfit from the job opertuinites through the registarion on the system.
Training and qualification, technical and specialised training, vocational guidance, and career guidance.
UAE nationals, aged between 18 - 60 years, holding a good conduct certificate, who has registered his/her name in the ministry for job seeking purposes, and did not get a chance to work during the job search reference period.
It is the timeframe during which the job seeker takes serious measurements to fill a job position as an employee or as a business owner if he has not yet found one employer yet fails to do so, provided the timeframe is not less than three months.
To provide training programs and field operating programs for empowering and development of national human resources.
MOHRE targets job seekers (people who do not work) from the citizens of the UAE.
Your completion of the training program will qualify you to increase your skill and efficiency level. Accordingly, it helps you to increase your job opportunities and gives you priority of employment in the private sector.
A job seeker can explore the training programs provided by MOHRE through:
MOHRE will study withdrawals from the training program. If the causes of withdrawal are approved, legal action will be taken according to the contract signed by the job seeker before the training program starts.
Yes, a job seeker can register in more than a training program in the same year, provided that the dates of courses are not conflicting, and he meets the program requirements.
A job seeker can register the training programs provided by MOHRE by registering on the Tawteen Gate (www.tawteengate.ae) and choosing the programs from the list of offered programs or contacting the Call Center (80066473) or applying for registration via e-mail: Tawteen.Training@mohre.gov.ae.
Yes, you can use the training programs. You can contact MOHRE and ask to talk to the training officer to guide you to the training program that is fit to your skills.
A job seeker should be registered on the Tawteen Gate to use the training programs provided by MOHRE. The job seeker will update his information, if any, on a monthly basis and should meet the special conditions of every program, as announced. As to passing conditions, the job seeker should attend at least 80% of the training program and meet all the program requirements.
You will be contacted by MOHRE to confirm your registration in the training program and provide you with all information about the training program.
Yes, every job seeker will get an official certificate that he has completed the training program if he has met all the program requirements.
Vocational guidance services are provided to national human resources to enable them to work for the private sector by providing individual and group guidance services for job seekers and school and university students to qualify them for the private sector requirements, including efficiencies, skills and use of a variety of guidance tools to enlighten job seekers on their self-abilities and professional preferences to make the best choice of appropriate professions in the labor market.
National job seekers/school and university/educational institutions students.
Individual guidance and orientation services are provided to job seekers at Customer Happiness Centers (Tawteen) once they are registered in the Tawteen Gate. This service is automatically rendered to all job seekers.
Job seekers can contact professional guides at Customer Happiness Centers (Tawteen) if they need professional consultancies related to the labor market and how to overcome challenges to get the appropriate job.
Vocational guidance service is mandatorily provided to certain segments of job seekers if the job seeker is in the fourth category of the database.
It is a category in the Tawteen database, including the job seekers who shall receive vocational guidance services mandatorily and are moved to it for many reasons: refusing 3 appropriate job opportunities / refusing appropriate employment offer / non-attendance of training programs / non-attendance in employment days.
These are individual guidance sessions that are provided at Customer Happiness Centers in several emirates and appointed with the professional guide to raise his awareness and guide him on the challenges countering the picking of a job opportunity in the private sector. When the guidance program is done, the job seeker is ready for work and nomination for jobs.
Nomination for jobs is only made after completing the guidance program designed by the professional guide in charge.
Educational institutions (schools and universities) can contact MOHRE Vocational Guidance Department for cooperation in group guidance workshops for the students of these institutions to enlighten them on the private sector's requirements, including skills and crafts and help them explore their preferences, abilities and skills that qualify them to choose the specialties fit to them.
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