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Services

  • Service Type

    Procedural

  • Service Channels

Withdrawal of Absconding Report - Domestic Workers (The Domestic Worker)

  • FAQ

  • Service Description

    The Ministry provides this service to domestic workers. As part of this service, complaints will be received and telephone calls will be made with the parties involved in order to verify the accuracy of the absconding claim.

  • Target Audience

    Employers, employees

  • Service Procedures

    1. Payment of prescribed federal fees.
    2. The application will be referred electronically to the Ministry for verification of compliance with the requirements and documents.
    3. In order to verify the validity of the absence complaint, a telephone call will be made to the two parties involved.
    4. Shortfalls or rejections will be communicated via text message to the parties for completion through Domestic Workers Service Centers or Tawseel vehicles.
    5. If approval is granted, the domestic worker will be notified via text message, allowing them to cancel without referring to the employer within a week of the date of cancellation of the absconding report.
    6. If the domestic worker's permit has not been canceled from the employer's file one week after the date of the cancellation of the absconding report, the employer will be notified by text message to lodge an absconding report.
  • Required Documents

    1. Copy of the domestic worker’s Emirates ID (both sides)
    2. Copy of the domestic worker's passport
  • Terms And Conditions

    • There must be a record in the system of an absconding report lodged against the domestic worker (absconding report)
    • The residence visa of the domestic worker, regardless of whether it is valid or not.
  • Timing

  • Payment

    All Emirates except the Emirate of Dubai The Emirate of Dubai
    115 dirhams The service is provided through the systems of the General Directorate of Residency and Foreigners Affairs - Dubai

      

    • Business centers charge a maximum commission of 72 dirhams
    • The service is provided free of charge through the Ministry's website or application (only government fees are applicable).

    *Please note that the fees shown above do not include tax and collection charges.

  • Relation of service with other service

    Federal Authority for Identity, Citizenship, Customs and Ports Security

  • Notes:

    The customer will be notified once the request has been completed. Applicants can follow up on their applications by visiting:

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