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  • Sector/Department

    Labour Sector – Service Centers

  • Classification

    Sub Service

  • Service Type


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Service centers (Tas'heel) license issuance

  • FAQ

  • Service Description

    Issuing license for centers that will provide services on behalf of the Ministry of Labour, though a partnership with the private sector in accordance to the governmental service standards, and national resources and management.

  • Target Audience


  • Service Procedures

    1. Applying the online through
    2. Application audit
    3. Approving the technical team that will make the visit
    4. Top management approval
    5. Sending apology message for ineligible applications
    6. Issuing initial approval for the selected centers
    7. Proposing three center designs
    8. Monitoring the execution match with the approved proposal
    9. Issuing the final approval after establishing and operating the center
  • Required Documents

    License applicant must submit the following document:

    1. The applicant profile and overview about the company
    2. Passport copy & family book
    3. Copy of the trade license for the same activity (if available)
    4. The center suggested location map
    5. The center detailed interior design
    6. Initial agreement from the center landlord
  • Terms And Conditions

    An experienced team from the Ministry of Labour will handle the application check process, the location check, qualifying the location, and selecting the best candidate according to the following standards:

    The applicant profile and overview about the company:

    • No violations record
    • Prior experience in providing ministry services
    • Experience in management and operation

    The center location:

    • The establishments that are working around the location (The registered establishment with MoL and will benefit from the services)
    • Location accessibility
    • Total space (Shouldn't be less than 5,000 square feet)
    • Space should fit the interior design
    • Infrastructure quality
    • The building condition (Internally & externally)
    • Parking space size
    • Public transportation availability
    • Suitable for people with special needs
    • Future expansion availability
    • How close the center is to the main roads
    • The center exterior
    • Selecting the suitable location, which is in ground floors; to suite the elderly and special needs visitors
  • Timing

  • Payment

  • Service Limitation


  • Working Hours

    24 hours through the Ministry of Labour online portal
    Visiting the Service Center Department in MoL

    From Sunday to Thursday
    From 8:00 a.m. to 2:00 p.m.

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