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Services

Registration of labor complaints

  • FAQ

  • Service Description

    A service provided by the Ministry which is available to both the employer and the employee when either of them is in breach of contractual obligations and takes action in this regard in accordance with the law (all types of complaints).

  • Target Audience

    All customers (citizens - residents - visitors)

  • Service Procedures

    1. Registration of a labor complaint.
    2. The complaint investigation stage.
    3. The stage of taking action by the competent employee.
    4. Close the complaint
  • Required Documents

    1. Supporting documents for the labor complaint, if any.
    2. Attach a letter from the free zones and those in their jurisdiction to refer the complaint to the judiciary.
  • Terms And Conditions

    • Submission of the application by the applicant.
    • Enter the work permit number or the establishment number for the workers registered in the ministry / Emirates ID number for the UAE national.
    • Entering the data of the application and labor claims.
    • Not having a complaint under consideration by the same person or a complaint referred to the judiciary when the complaint of work absconding is registered.
  • Timing

  • Payment

    None

  • Relation of service with other service

    Federal Authority for Identity and Citizenship, Customs and Ports Security - Judicial departments (federal/local) at the state level.

  • Working Hours

    NIL

     

    The service can be smart and level of transformation Yes – 100%
    Obligation to obtain the service Optional
    Dealing with a Typing Center NA
    Service Channels Website/ Application/ Call Center

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