Services | Ministry of Human Resources & Emiratisation
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PRO Card Issuance

  • FAQ

  • Service Description

    It is a service provided by the Ministry to any establishment wishing to authorize a person (PRO) to submit, follow up and execute its transactions at the Ministry. The PRO card shall be valid for two years (for UAE nationals and expatriates).

  • Target Audience


  • Service Procedures

    1. Applications for PRO cards shall be printed at service centers ""TASHEEL"", or through establishments participating in the Ministry's e-forms program.
    2. Applications shall be submitted to the counters of labour offices
    3. In case that all conditions and documents are fulfilled, the transaction shall be executed
    4. If there is something missing, the customer shall be notified thereof in order to be completed
  • Required Documents

    1. A copy of the labour card (for UAE national or expatriate PRO)
    2. A copy of the UAE national PRO's passport and family book
    3. A copy of the expatriate PRO's passport and residence visa
    4. A valid certificate of good conduct
    5. Copies of the valid business licenses and signature specimen cards of the employer's establishments
  • Terms And Conditions

    1. The PRO shall have a residence visa registered with the establishment (for expatriate PRO)
    2. The card and residency visa shall be valid (for expatriate PRO)
    3. Only UAE female nationals are allowed to apply for the PRO job
    4. The PRO shall not be below the age of 18 years
    5. For establishments with 100 workers or above, the UAE national PRO shall represent one employer, while he shall represent two employers having establishments with less than 100 workers
    6. The PRO shall be a UAE or GCC national in case that the number of workers registered at the establishment is 100 workers or above.
    7. UAE national PRO need to be registered in the Pensions Authority
  • Timing

  • Payment

    • PRO Card Issuance (expatriate) for 2 years AED 2,000

  • Service Limitation


  • Working Hours

    Service Centers (TASHEEL)

    From Saturday to Thursday
    From 8:00 A.M to 8:00 P.M

    Service Counters in the Ministry of Labour

    From Sunday to Thursday
    From 8:00 A.M to 7:00 P.M

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