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  • Service Type


  • Service Channels

Cancellation of an Absence from Work Complaint (Absconding Report)

  • FAQ

  • Service Description

    An application for the cancellation of an absconding report submitted by one of the parties to the employment relationship

  • Target Audience

    Employers, employees

  • Service Procedures

    1. Log in with your username and password or use UAE Pass. (for online/ smart channels only)
    2. Submit a labor complaint by entering the employee's personal information (work permit number or passport number - name, date of birth, nationality), the date of the employee's absence from work, and the establishment's information, using one of the service delivery channels.
    3. Verify the applicant's capacity after entering all the necessary details in accordance with the applicable rules using the electronic signature card by sending an OTP via SMS or email to the applicant's mobile phone, with the exception of requests submitted via the smart application
    4. The competent officer will examine the complaint and take appropriate action
    5. The outcome of the complaint will be communicated to the customer by text message
  • Required Documents

    Provide supporting documentation (if any) for the claims in question

  • Terms And Conditions

    • The employee must be registered in the Ministry's database
    • There must be an absconding report filed against the employee (absence from work)
  • Timing

  • Payment


  • Relation of service with other service

    Federal Authority for Identity, Residence and Ports Security

  • Notes:

    The customer will be notified once the request has been completed. Applicants can follow up on their applications by visiting:

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