Services | Ministry of Human Resources & Emiratisation
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Request a grievance

  • FAQ

  • Service Description

    A written letter or verbal message that is provided to the federal government from a client that expresses his dissatisfaction about a service with providing evidence that contravenes the governmental entity evidence, and objects on the legal procedure validity that is approved within the rules and regulations of the governmental entity

  • Target Audience

    Labours & Employers

  • Service Procedures

    1. Using the right channel to submit the grievance
    2. Explaining the grievance either in writing or verbally
  • Required Documents

    1. A phone number or an email must be provided
    2. Valid and true information must be presented in the grievance
    3. Answering the concerned entities calls
  • Terms And Conditions


  • Timing

  • Payment

  • Relation of service with other service

    Information request - Note submission service - Suggestion submission service

  • Service Limitation


  • Working Hours

    24 hours for all channels except the call center from 8 a.m. to 10 p.m.

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