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Give us your feedback

  1. What is your evaluation of the website's contents and the way they are presented?

     

Results

  1. What is your evaluation of the website's contents and the way they are presented?

    OptionsPercentageRespondents
    Excellent
    40.54%15
    Very good
    8.11%3
    Good
    29.73%11
    Acceptable
    2.7%1
    Poor
    18.92%7
    100%37
  2. What's your evaluation of the Contact Us page?

    OptionsPercentageRespondents
    Excellent
    57.78%21364
    Very Good
    15.92%5885
    Good
    17.06%6308
    Acceptable
    3.52%1300
    Poor
    5.72%2116
    100%36973
  3. What's your opinion of the content display in website?

    OptionsPercentageRespondents
    Excellent
    32.29%27487
    Very Good
    33.53%28544
    Good
    34.18%29093
    100%85124
  4. What's your opinion of the display of the new laws and regulations in the website?

    OptionsPercentageRespondents
    Excellent
    59.07%381
    Very Good
    18.6%120
    Good
    22.33%144
    100%645
  5. What's your opinion of the content display in website?

    OptionsPercentageRespondents
    Excellent
    59.87%458
    Very Good
    17.91%137
    Good
    22.22%170
    100%765
  6. What's your opinion of the new Digital transformation page in Ministry initiatives and projects section on the site?

    OptionsPercentageRespondents
    Excellent
    43.97%686
    Very Good
    27.24%425
    Good
    28.78%449
    100%1560
  7. What's your opinion of the new Together we Overcome Challenges – Covid19 page on the site?

    OptionsPercentageRespondents
    Excellent
    51.93%1577
    Very Good
    23.44%712
    Good
    24.63%748
    100%3037
  8. What's your opinion of the new Virtual Labour Market page on the site?

    OptionsPercentageRespondents
    Excellent
    33.18%73
    Very Good
    9.55%21
    Good
    57.27%126
    100%220
  9. What's your opinion of Covid 19 page on the site?

    OptionsPercentageRespondents
    Excellent
    98.19%3692
    Very Good
    0.72%27
    Good
    1.09%41
    100%3760
  10. What do you think of the Chatbot?

    OptionsPercentageRespondents
    Excellent
    60.85%544
    Good
    21.03%188
    Fair
    18.12%162
    100%894
  11. What do you think of the Chatbot?

    OptionsPercentageRespondents
    100%0
  12. What do you think of Tawteen 360

    OptionsPercentageRespondents
    Excellent
    93.88%25205
    Good
    4.65%1249
    Fair
    1.47%394
    100%26848
  1. Preferred channel to review (Ministry news, laws and decrees, services, activities etc…):

    Options Percentage Respondents
    Social Media Platforms (Instagram - Facebook - Twitter - Other)
    33.69% 125
    Media (television, radio, newspapers)
    8.89% 33
    Exhibitions and conferences
    1.35% 5
    Call centres
    11.05% 41
    SMS and email
    28.57% 106
    Smartphone applications
    12.40% 46
    Other awareness channels
    4.04% 15
    100% 371
  1. What is the most important information that needs highlight during our marketing and awareness campaigns via social media channels?

    Options Percentage Respondents
    Service delivery mechanisms and procedures
    43.40% 161
    Service delivery addresses and locations
    6.47% 24
    Terms and conditions of the services
    19.14% 71
    Description of the required documents
    13.75% 51
    Estimated period to complete services
    12.13% 45
    Number of service users or completed transactions
    5.12% 19
    100% 371

Comparison of the results of studies of the happiness of concerned groups guide 2018 - 2019 - 2020

Website Report

Guide: Comparison of Results against Previous Years 2015-2016

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