Give us your feedback
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Results
What is your evaluation of the website's contents and the way they are presented?
| Options | Percentage | Respondents |
|---|
| Excellent
| 26.67% | 80 |
| Very good
| 7.67% | 23 |
| Good
| 10.33% | 31 |
| Acceptable
| 2.67% | 8 |
| Poor
| 52.67% | 158 |
| 100% | 300 |
What's your evaluation of the Contact Us page?
| Options | Percentage | Respondents |
|---|
| Excellent
| 57.78% | 21364 |
| Very Good
| 15.92% | 5885 |
| Good
| 17.06% | 6308 |
| Acceptable
| 3.52% | 1300 |
| Poor
| 5.72% | 2116 |
| 100% | 36973 |
What's your opinion of the content display in website?
| Options | Percentage | Respondents |
|---|
| Excellent
| 32.29% | 27487 |
| Very Good
| 33.53% | 28544 |
| Good
| 34.18% | 29093 |
| 100% | 85124 |
What's your opinion of the display of the new laws and regulations in the website?
| Options | Percentage | Respondents |
|---|
| Excellent
| 59.07% | 381 |
| Very Good
| 18.6% | 120 |
| Good
| 22.33% | 144 |
| 100% | 645 |
What's your opinion of the content display in website?
| Options | Percentage | Respondents |
|---|
| Excellent
| 59.87% | 458 |
| Very Good
| 17.91% | 137 |
| Good
| 22.22% | 170 |
| 100% | 765 |
What's your opinion of the new Digital transformation page in Ministry initiatives and projects section on the site?
| Options | Percentage | Respondents |
|---|
| Excellent
| 43.97% | 686 |
| Very Good
| 27.24% | 425 |
| Good
| 28.78% | 449 |
| 100% | 1560 |
What's your opinion of the new Together we Overcome Challenges – Covid19 page on the site?
| Options | Percentage | Respondents |
|---|
| Excellent
| 51.93% | 1577 |
| Very Good
| 23.44% | 712 |
| Good
| 24.63% | 748 |
| 100% | 3037 |
What's your opinion of the new Virtual Labour Market page on the site?
| Options | Percentage | Respondents |
|---|
| Excellent
| 33.18% | 73 |
| Very Good
| 9.55% | 21 |
| Good
| 57.27% | 126 |
| 100% | 220 |
What's your opinion of Covid 19 page on the site?
| Options | Percentage | Respondents |
|---|
| Excellent
| 98.19% | 3692 |
| Very Good
| 0.72% | 27 |
| Good
| 1.09% | 41 |
| 100% | 3760 |
What do you think of the Chatbot?
| Options | Percentage | Respondents |
|---|
| Excellent
| 60.85% | 544 |
| Good
| 21.03% | 188 |
| Fair
| 18.12% | 162 |
| 100% | 894 |
What do you think of the Chatbot?
| Options | Percentage | Respondents |
|---|
| 100% | 0 |
What do you think of Tawteen 360
| Options | Percentage | Respondents |
|---|
| Excellent
| 93.88% | 25205 |
| Good
| 4.65% | 1249 |
| Fair
| 1.47% | 394 |
| 100% | 26848 |
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Preferred channel to review (Ministry news, laws and decrees, services, activities etc…):
| Options |
Percentage |
Respondents |
| Social Media Platforms (Instagram - Facebook - Twitter - Other)
|
33.69% |
125 |
| Media (television, radio, newspapers)
|
8.89% |
33 |
| Exhibitions and conferences
|
1.35% |
5 |
| Call centres
|
11.05% |
41 |
| SMS and email
|
28.57% |
106 |
| Smartphone applications
|
12.40% |
46 |
| Other awareness channels
|
4.04% |
15 |
|
100% |
371 |
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What is the most important information that needs highlight during our marketing and awareness campaigns via social media channels?
| Options |
Percentage |
Respondents |
| Service delivery mechanisms and procedures
|
43.40% |
161 |
| Service delivery addresses and locations
|
6.47% |
24 |
| Terms and conditions of the services
|
19.14% |
71 |
| Description of the required documents
|
13.75% |
51 |
| Estimated period to complete services
|
12.13% |
45 |
| Number of service users or completed transactions
|
5.12% |
19 |
|
100% |
371 |
Comparison of the results of studies of the happiness of concerned groups guide 2018 - 2019 - 2020
Website Report
Guide: Comparison of Results against Previous Years 2015-2016